alexseanchai: Katsuki Yuuri wearing a blue jacket and his glasses and holding a poodle, in front of the asexual pride flag with a rainbow heart inset. (Default)
let me hear your voice tonight ([personal profile] alexseanchai) wrote2017-01-12 11:07 pm

(no subject)

Well hell. About that "build a new computer better than the newly purchased computer for the same or less price" thing?

Several manufacturers' policies and restrictions disallow product returns. The following manufacturer's products (not all inclusive) are also not returnable to us: 3Com, Compaq, Cisco, IBM, Intel, HP, Toshiba, Adobe, Quark, Lenovo, Sony and Polycom. Other manufacturers apply to this list, so please call us for the latest information. You will need to contact the manufacturer directly regarding return or replacement of these brands under their respective guarantees and/or warranties.

...Guess the brand of the computer sitting in an unopened box by my coffee table.
sporky_rat: Sarah Conner from T2. (taking care of ALL the business)

[personal profile] sporky_rat 2017-01-14 03:20 pm (UTC)(link)
Only items that have been purchased directly from HP.com, either through the HP Online Store or by phone can be returned. We can't accept returns or exchanges for items from the HP Parts Store, HP Technical Support, HP Retailers, HP Software or repairs.

(888) 650-1544 is the number I have for replacements at work, so I'm passing it on. Depending on where you purchased it from, their customer service may have a different phone number.
Edited (fixing html tag) 2017-01-14 15:22 (UTC)